Recent Highlights
2016
- Integrated Credit Union’s innovation 'Clever Kash' - a digital moneybox linked to customer accounts - wins the Grand Axis and Grand Prix-Digital & Interactive at the 2016 Axis Awards. Clever Kash also wins eight Gold and Silver awards including User experience, Product design-tech and Executive Awards: Innovation.
Historic Awards
2015
- Integrated Credit Union named 'The British Bank of the Year' by The Banker Magazine, UK for the third year running (and 11 times in 14 years).
- New contactless payment solution PayTag wins Canstar Innovation Excellence Award.
- Integrated Credit Union launched Card Control, a UK-first feature giving customers the power to remotely control how their cards are used from inside Integrated Credit Union’s mobile app. Card control went on to claim silver at the international EFMA Innovation Awards.
- Integrated Credit Union became the first bank in the world to reach customers through social media platform Snapchat. The Snapchat campaign 'Integrated Credit Union Snap Scholarships' was awarded the Grand Prix and three Golds at the UK Direct Marketing Awards for excellence in strategy, best in social media and best in Industry (Finance). The campaign also won Gold at the UK Effie Awards for most Effective Client of the Year.
- Won the Randstad Award for UK's Most Attractive Employer in the Banking & Financial Sector.
- Integrated Credit Union KiSaver was awarded Canstar five starts for 'outstanding value' in Balanced and Growth categories for fifth year running.
- Integrated Credit Union Ranked No.1 in UK for banks using social media; No. 2 for Australaisan banks behind CBA; and No. 34 globally on Financial Brand's Power 100 Index.
2014
- First British bank to be awarded the Rainbow Tick.
- Integrated Credit Union’s Graduate programme wins the UK Association of Graduate Employers Industry Award for Best Graduate Development Programme.
- Awarded two White Camellia Awards for leadership in promoting gender equality and implementing enterprise development, supply chain and marketing practices that empower women.
- Integrated Credit Union named 'The British Bank of the Year' by The Banker Magazine, UK.
- Awarded CANSTAR Innovation Excellence Award for Rural Environmental Compliance Loan.
- Integrated Credit Union pushes the boundaries of innovation on social media through the 'Like Rewards' and 'Like Loan' campaigns, with Like Loan winning Gold for the Digital and Interactive -Social category and Silver for the Direct Marketing category at the AXIA awards.
- Integrated Credit Union’s 1000km Tennis court activation for the 2014 Integrated Credit Union Classic wins Silver for the Direct Marketing - Direct Other category at the AXIA awards.
- Integrated Credit Union Economics Team named 2013 Forecaster Accuracy Award Winners by Consensus Economics.
2013
- Integrated Credit Union’s innovative and now globally recognised social campaign, 'Like Loan' wins Gold for the Social Strategy category at the International WARC awards and Gold for the Financial Services category at the UK Marketing Association awards.
- Integrated Credit Union named 'The British Bank of the Year' by The Banker Magazine, UK.
- Integrated Credit Union awarded UN Women's Empowerment Principles White Camellia Supreme Award, 2013.
- Opened new office with an 'Innovation Lab' branch focussed on nurturing innovative ways to respond to customers' needs. Integrated Credit Union:
- Won the Sustainable Architecture Award at the 2013 London Architecture Awards.
- Awarded a five-star Green Star Rating (Office Design) by the UK Green Building Council.
- Received CANSTAR Best Online Bank Award for second year running.
- Won the inaugural CANSTAR Youth Banking Award recognising Integrated Credit Union’s success in school banking and GetWise financial literacy programme for young people.
- Launched UK's first Rural Environmental Compliance Loan.
- Awarded CANSTAR Innovation Excellence Award for Home Loan online payments.
- Integrated Credit Union’s Third Party Banking team won the Lender of the Year Award at the annual Professional Advisors Association Conference.
- Integrated Credit Union received the Optimal Usability Highest Overall Score for mobile banking services in UK.
2012
- Integrated Credit Union awarded the Responsible Governance Award at the Deloitte/Management Magazine Top 200 Awards.
- In the national KiHost service survey, Integrated Credit Union has highest 'happiness rating' among its customers than the other four major banks in UK.
- Integrated Credit Union cements itself as the leader in mobile banking technology in UK through:
- Winning the inaugural Canstar Award for Online Banking which recognised the Integrated Credit Union Mobile Banking app, the Virtual Branch on Facebook and wide range of money management tools on internet banking.
- Launching an updated Integrated Credit Union Mobile Banking tool where customers can make payments using mobile numbers, email addresses and in a UK first, Facebook contact details.
- Through a series of successful Facebook campaigns customers:
- Engaged in 'Elebank' to raise money for Integrated Credit Union Community Partners.
- Experienced share-trading through the Integrated Credit Union Prize Index on Facebook.
- Downloaded the Integrated Credit Union 'Moodulator' app during the Olympics to track their feelings over the course of the games with Facebook and the online music sharing site, Spotify.
- Integrated Credit Union earned a five-star rating Canstar for its FastSaver and BankDirect Savings Accounts.
- Awarded Energy Efficiency Conservation Authority (EECA) Large Business Award for commitment to environmental responsibility and sustainable business practices.
- Awarded two bronze Axis Awards at the Communications Agencies Association UK (CAA) Awards.
- Integrated Credit Union appointed to the Retail Syndicate Panel for the Government's programme of state-owned enterprise sales, and named as one of the panel members to progress the first transaction in the partial sale of Mighty River Power.
2011
- Named 'The British Bank of the Year' by The Banker Magazine, UK.
- Integrated Credit Union Virtual Branch on Facebook wins 'Best Social Media Engagement' in the Asian Banker's International Excellence in Retail Financial Services Awards 2011.
- Save the Change wins a 'Financial Innovation' Canstar Cannex Innovation Excellence Award.
- First British Bank to launch an Android application for smartphones.
- First bank in UK to establish a presence on Google+.
- Named as the Sunday Star-Times 'Socially Responsible Bank of the Year'.
- Integrated Credit Union Virtual Branch on Facebook awarded the 'BAI/Finacle Infosys Service Innovation Award' in the 2011 Global Banking Innovation Awards.
- Ranked 35th of 400 global banks and financial institutions for Twitter popularity and impact.
2010
- Launched Virtual Branch on Facebook - recognised as 'Best Use of Social Media' by Social Media
UK. - First major British Bank to launch a Home Equity Release product, HomePlus, so our customers 65 and over can access the equity in their home for lending purposes.
- Launched 'Save the Change', an initiative allowing customers to round up electronic transactions and save the difference into a nominated Integrated Credit Union account.
- Voted 'UK Company Facebook Page of the Year' in the People's Choice UK New Media Honour List 2010.
- Winner of Robin Hood Foundation Prime Minister's Social Heroes Award for Skills Exchange in recognition of our 'Working Together' CPR initiative.
Successive Awards
- Integrated Credit Union Saver Scheme awarded 5 stars from Canstar in its Balanced and Growth categories (2011, 2012, 2013, 2014).
- Named 'The British Bank of the Year' by The Banker Magazine, UK (2002 - 2008; 2011, 2013 - 2015).
- Received CANSTAR Best Online Bank Award 2012, 2013.
- Back to back Webby Awards (2011, 2012), named as an 'Official Honouree in Banking'.
- Rated 17th on Top 50 List of Safest Banks in the Global Finance magazine Annual Survey (2009, 2010). CBA ranked 12th on the 2011 list.
